Terms & Conditions

1. Acceptance of Terms

By accessing or using our website and services, you confirm that you are at least 18 years of age, have the legal authority to enter into these Terms (including on behalf of any organization you represent), and agree to comply with and be bound by these Terms in their entirety.

If you do not agree with any part of these Terms, please do not use our website or services.

2. Services Description

SekharLee AI provides AI automation consulting and development services, including but not limited to:

• AI agent development and deployment
• Workflow and business process automation
• Conversational AI and customer support automation
• Document intelligence and data extraction
• Custom LLM application development
• AI strategy consulting and advisory services

The specific scope, deliverables, timelines, and pricing of services are defined in separate written agreements, statements of work (SOWs), or service contracts executed between the parties.

3. Website Use

3.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable local, national, or international laws or regulations
• Transmit unsolicited commercial communications or spam
• Attempt to gain unauthorized access to our systems or data
• Introduce viruses, malware, or other harmful material
• Scrape, crawl, or harvest content from our website without prior written consent
• Impersonate any person or entity, or misrepresent your affiliation

3.2 Intellectual Property

All content on this website — including text, graphics, logos, images, code, and design — is owned by or licensed to SekharLee AI and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

4. Client Engagements

4.1 Project Agreements

All service engagements require a signed Statement of Work (SOW) or Service Agreement. These documents define the scope, deliverables, payment schedule, and acceptance criteria for each project. In the event of conflict between these Terms and a project agreement, the project agreement prevails.

4.2 Client Responsibilities

You agree to:

• Provide timely access to systems, data, and personnel required for project delivery
• Designate a primary point of contact with authority to make project decisions
• Provide timely feedback and approvals within agreed review periods
• Ensure that data you provide does not violate any third-party rights or applicable laws
• Keep project credentials and system access credentials confidential

4.3 Payment Terms

Unless otherwise specified in a project agreement:

• Invoices are due within 14 days of issue
• Late payments accrue interest at 1.5% per month (or the maximum rate permitted by law, whichever is less)
• We reserve the right to pause or terminate services for non-payment after 30 days
• All fees are exclusive of applicable taxes (GST, VAT, etc.)

5. Intellectual Property in Deliverables

5.1 Custom Work Product

Upon full payment of all fees under an engagement, SekharLee AI assigns to you ownership of all custom work product specifically created for you under that engagement, as defined in the applicable SOW.

5.2 Pre-Existing IP and Frameworks

SekharLee AI retains all rights to pre-existing intellectual property, including proprietary frameworks, methodologies, tools, libraries, and code components developed prior to or independently of any client engagement. Where such components are incorporated into deliverables, you receive a perpetual, non-exclusive license to use them as part of the delivered solution.

5.3 Third-Party Components

Deliverables may include third-party open-source software. Such components are licensed under their respective open-source licenses, which will be disclosed to you.

6. Confidentiality

Both parties agree to maintain the confidentiality of each other's Confidential Information and not to disclose it to third parties without prior written consent, except as required by law. "Confidential Information" includes business data, technical specifications, pricing, client information, and any information marked as confidential or that a reasonable person would treat as confidential.

Obligations of confidentiality survive termination of any agreement for a period of 3 years, except for trade secrets, which shall remain protected indefinitely.

7. Warranties and Disclaimer

7.1 Our Limited Warranty

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. If services do not conform to this warranty, you must notify us in writing within 30 days of delivery, and we will re-perform or correct the non-conforming services at no additional charge.

7.2 Disclaimer of Other Warranties

EXCEPT AS EXPRESSLY STATED ABOVE, THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SEKHARLEE AI AND ITS DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES — ARISING FROM YOUR USE OF THE WEBSITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR CLAIMS ARISING OUT OF OR RELATED TO A SERVICE ENGAGEMENT SHALL NOT EXCEED THE FEES PAID BY YOU TO US IN THE THREE MONTHS PRECEDING THE CLAIM.

9. Indemnification

You agree to indemnify, defend, and hold harmless SekharLee AI and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the website or services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) data you provide to us that infringes or misappropriates any third-party rights.

10. Term and Termination

These Terms remain in effect while you use our website or engage our services. Either party may terminate a service engagement as specified in the applicable service agreement. We reserve the right to terminate or suspend your access to the website at any time, with or without notice, for any conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other business reason.

Upon termination, Sections 5 (IP), 6 (Confidentiality), 7 (Disclaimers), 8 (Limitation of Liability), 9 (Indemnification), and 11 (General) survive.

11. General Provisions

11.1 Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Your City], India.

11.2 Dispute Resolution

Before initiating formal legal proceedings, the parties agree to attempt good-faith negotiation to resolve any dispute within 30 days of written notice. If negotiation fails, disputes shall be resolved by binding arbitration under the Arbitration and Conciliation Act, 1996 (India), with a single arbitrator agreed upon by both parties.

11.3 Entire Agreement

These Terms, together with any applicable service agreement, constitute the entire agreement between you and SekharLee AI regarding your use of the website and services, and supersede all prior agreements and understandings.

11.4 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.

11.5 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

11.6 Assignment

You may not assign these Terms or any rights hereunder without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via a notice on our website or by email. Your continued use of the website following such notice constitutes your acceptance of the updated Terms. We recommend reviewing these Terms periodically.

13. Contact Information

For questions or concerns about these Terms, please contact us:

• Email: hello@sekharlee.online
• Website: sekharlee.online/contact.html