This Privacy Policy explains how SekharLee AI ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website at sekharlee.online or use our services.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Fill out a contact or consultation request form
- Subscribe to our newsletter or marketing communications
- Enter into a service agreement with us
- Communicate with us by email or other means
This information may include your name, email address, phone number, company name, job title, and the content of your messages.
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and general geographic location
- Browser type and version
- Pages visited and time spent on each page
- Referring URL and exit pages
- Device type and operating system
This data is collected through cookies and similar tracking technologies. See Section 5 for more details.
1.3 Client Project Data
When we provide services to you, we may process data that you share with us as part of our engagement. This may include business data, employee information, customer records, or proprietary documents. Such data is governed by the applicable Data Processing Agreement (DPA) executed between us.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and deliver the services you request
- Send you requested information about our services and proposals
- Send marketing communications where you have opted in (you may opt out at any time)
- Improve our website, products, and customer experience
- Comply with legal obligations and enforce our agreements
- Detect and prevent fraud, security threats, and abuse
- Analyze usage patterns to improve site performance
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the data concerned and the context:
- Contract performance: Processing necessary to fulfill a contract with you or take pre-contractual steps at your request.
- Legitimate interests: Processing for our legitimate business interests, such as direct marketing and improving our services, where these are not overridden by your interests or rights.
- Consent: Where you have provided explicit consent (e.g., newsletter sign-up).
- Legal obligation: Where we are required to process data to comply with applicable law.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Service providers: Trusted vendors who assist us in operating our website and delivering services (e.g., cloud hosting, email delivery, analytics). These parties are contractually bound to keep your data confidential.
- Professional advisors: Lawyers, accountants, and auditors where necessary for our business operations.
- Law enforcement: Where required by applicable law, court order, or governmental authority.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data becomes subject to a different privacy policy.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. These include:
- Essential cookies: Required for the website to function correctly. These cannot be disabled.
- Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). You may opt out via browser settings or the Google Analytics opt-out tool.
- Marketing cookies: Used to deliver relevant advertisements and track campaign performance. Enabled only with your consent.
You can control cookie preferences through your browser settings. Disabling cookies may affect website functionality.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, we securely delete or anonymize it.
Typical retention periods:
- Contact form submissions: 2 years from last interaction
- Client project data: Duration of engagement plus 5 years
- Marketing data: Until you opt out or request deletion
- Website analytics data: 26 months (anonymized after 14 months)
7. Data Security
We implement industry-standard technical and organizational measures to protect your information, including:
- TLS encryption for all data in transit
- AES-256 encryption for sensitive data at rest
- Role-based access controls and principle of least privilege
- Regular security assessments and penetration testing
- Employee security training and background verification
While we take these measures seriously, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data ("right to be forgotten").
- Restriction: Request that we limit how we process your data.
- Portability: Request a machine-readable copy of your data.
- Objection: Object to processing based on legitimate interests or for direct marketing.
- Withdraw consent: Where processing is based on consent, withdraw it at any time.
To exercise any of these rights, please contact us at hello@sekharlee.online. We will respond within 30 days.
9. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.
10. International Data Transfers
SekharLee AI is based in India. If you access our services from outside India, your information may be transferred to and processed in India or other countries where our service providers operate. Where required, we use appropriate safeguards (such as Standard Contractual Clauses) to protect data transferred internationally.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email. Your continued use of our website after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We take all privacy inquiries seriously and will respond within 30 days of receipt.